[LEGAL // PRIVACY POLICY]

Privacy Policy

Last Updated: August 2026. At OlikLab, privacy is not an afterthought—it is a core engineering principle. This policy explains how we handle your information across our web applications, client solutions, and mobile apps including TrackMate and Olik Eats.

Zero Data Selling

We never monetize user data or sell browsing records, tracking logs, or client transactions to third-party ad brokers.

End-to-End Encryption

Sensitive client data, personal health diaries, and financial entries are encrypted in transit and at rest using modern cryptography.

Local-First Storage

Applications like TrackMate prioritize local on-device SQLite storage, giving you full offline autonomy over your records.

01 // INFORMATION WE COLLECT

Types of Data Processed

Depending on which OlikLab product or service you interact with, we may process:

Direct Account Information: Name, email address, and billing contact details provided during inquiries, project onboarding, or platform registration.
Application Content Data: Information entered into products such as TrackMate (e.g. habit logs, expense notes) or Olik Eats (e.g. restaurant menus, order records). This content is stored on your device or securely in your dedicated cloud database instance.
Technical & Diagnostic Data: Anonymized crash telemetry and basic performance metrics to detect bugs and ensure high application reliability.

02 // HOW WE USE YOUR DATA

Purpose and Legal Grounds

We process data strictly to deliver, secure, and maintain the software services requested by you:

To provide seamless cloud synchronization between devices and displays.
To process payments securely through certified payment gateways (e.g. Stripe, bKash) without storing raw credit card credentials on our servers.
To deliver critical operational notifications, receipt confirmations, and system alerts.
To provide customer support and resolve technical inquiries within our response SLAs.

03 // THIRD-PARTY SERVICES

Sub-Processors & Infrastructure

We partner only with industry-leading infrastructure providers that maintain strict data protection standards (GDPR and SOC2 compliance):

Cloud Hosting & Compute: Google Cloud Platform (Firebase) and Amazon Web Services (AWS).
Payment Processing: Stripe and verified local banking API aggregators (e.g. bKash).
App Distribution: Google Play Store and Apple App Store.

04 // DATA RETENTION & YOUR RIGHTS

Your Control & Deletion Rights

You maintain complete ownership of your data at all times. You have the right to:

Export your data at any time in standard formats (e.g. CSV, JSON).
Request full permanent deletion of your account and associated database records.
Opt-out of optional analytics or diagnostic telemetry directly in app settings.

05 // CONTACT INFORMATION

Questions & Privacy Requests

For any questions regarding this Privacy Policy, data access requests, or security inquiries, please contact our team directly:

OlikLab Engineering

Headquartered in Ireland // hello@oliklab.com

Contact Privacy Team